By: Marco Morán, ITAM
The competitive environment that businesses confront today requires the constant improvement of our products or services in order to increase customer satisfaction and, at the same time, increase or maintain operating margins; all of this with an almost immediate set up speed. (leer más…)
The Importance of Managerial Competencies in Different Hierarchical Levels of Mexican Organizations
By: Carlos Alcérreca J. and Aurora Monroy.
Introduction
In this article we try to identify the managerial competencies that are important in Mexican organizations and to assess whether these competencies differ in accordance with the hierarchical level of the people. (leer más…)